IMHO, SNA[KM]is a tool for the corporate consultant[antropologist] to view normally hidden aspects of organizations and together with the client to make-sense of what is happening -- and therefore adapt to the real[not imagined] dynamcis.

No silver bullet, no crystal ball. Yet, you will soon see adds claiming such outcomes.

Valdis

I just presented the analysis results for Gennova (the emerging professional network I participate in). It is a "flat" organization, with some special-interest value networks, and still relatively small. Nonetheless, there were patterns to see, and to learn from.