Inquiry and learning into social networks, organizational network analysis, and the relationships among people and systems in complex organizations and networks.
| Networks, Complexity, and Relatedness Inquiry and learning into social networks, organizational network analysis, and the relationships among people and systems in complex organizations and networks. |
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Friday, December 19, 2003 InfoWorld: Social networking targets the enterprise: December 15, 2003: By Ephraim Schwartz: Applications InfoWorld: Social networking targets the enterprise: December 15, 2003: By Ephraim Schwartz: Applications. A good and concise article about the connection between social networking software and CRM. Highlights some of the current conversation I've had with my client about what CRM is really about -- the contacts and connections among individuals at different levels in the company, and situational awareness about "last contact" made, and so on.
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