| Networks, Complexity, and Relatedness Inquiry and learning into social networks, organizational network analysis, and the relationships among people and systems in complex organizations and networks. |
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Sunday, October 16, 2005 Sense-Making, ONA, and Descriptive Self-Awareness My recent ONA (Organizational Network Analysis) work with clients and with the Chicago masterclass have brought home for me the role of ONA in sense-making, and the distinction "sense-making" itself. A network analysis gives an organization data presented both visually and quantitatively that sparks insights that prompt good, probing questions and lead to action. In one of my recent client projects, one of the senior managers who had been skeptical of ONA said it was "spot on" with respect to his intuition about the behaviors and relationships in his group. The whole picture -- a complete set of questions and relationships laid out in a series of charts -- gave the organization a sense of where it is in time, and set them off into inquiries about where more connectivity would enhance the organization.
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