Networks, Complexity, and Relatedness

Networks, Complexity, and Relatedness
Inquiry and learning into social networks, organizational network analysis, and the relationships among people and systems in complex organizations and networks.

Wednesday, January 31, 2007

Connective Tissue

We have a snow day, at last, in New England, and I can pretend to try to catch up on reading blogs and offering a collection of topics.

Item 1. Traveling vicariously. Since he started blogging a year ago on Cognitive Edge, Dave Snowden has treated us to opinions on matters of knowledge management, complexity, philosophy, management, and all else; offered wonderful tidbits from his own reading and browsing (is there a word for blog-browsing?); and, since he has left his sabbatical posting in Singapore, is providing a travelogue (blog-alogue?). I especially like his approach to using public transportation as much as possible.

Item 2. Most referenced article of the past week that I really ought to have blogged on first is the recent publication of a free version of an article by Rob Cross and Tim Laseter, The Craft of Connection that was published last fall in strategy+business. It's a good summary of their research using Organizational Network Analysis (ONA) to map the connectivity in communities of practice at companies like Halliburton, Whirlpool, Chevron, and Sanofi-Aventis. Not much new for ONA practitioners, but it's really good to see (as always) the increase in articles about ONA in the business press. Also interesting that this time they do not refer to ONA specifically, the article doesn't show any maps at all, and they refer to the network maps using the term of sociological origin, sociograms.

Item 3. Most recent new blog by a colleague is Laurie Lock Lee's blog on Industry Network Maps.
You'll want to follow the link to the maps that Laurie has created as part of his ongoing research in mapping the relationships of companies in industry ecosystems. Industry network maps (INMs) are a great adjunct to an ONA in strategic planning.

Item 4. The role of networks in nonprofit organizations. Bruce Hoppe pointed me last year to the handbook, Net Gains: A Handbook for Network Builders Seeking Social Change, that Madeline Taylor and Peter Plastrik for the Barr Foundation. I've had the pleasure of talking with Marion Kane, the foundation's Executive Director, and Roberto Cremonini, the Chief Knowledge and Learning Officer, over the years as they have used network ("net work"!) thinking in understanding the community relationships that they need to develop and support programs in the Boston area. They are also featured in a recent publication of GrantCraft , an organization that provides services to organizations that make grants to nonprofits. One of my great learnings in writing Net Work is the multiple ways that nonprofits are using networks intentionally in their strategic planning as well as in operational delivery. I read an early version of Net Gains while I was writing Net Work, and had one of those "can I write about this as well as they did?" author moments. It's really terrific, and while targeted for an audience in the nonprofit world, has many terrific insights, and great quotes that I restrained myself from stealing:

"Networks are present everywhere. All we need is an eye for them."(Albert-László Barabási)
"Networks are the language of our times, but our institutions are not programmed to understand them." (Helen McCarthy, Paul Miller, and Paul Skidmore, in an introduction to Network logic.

Item 5. April 23 is closing in. That's the due date for Net Work. You can order Net Work at Amazon, Barnes & Noble, Borders, and presumably other online booksellers now.

Labels: Dave Snowden, network maps, ONA, organizational network analysis, SNA, social network analysis

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Sunday, January 28, 2007

Sensemaking Events - Collective Intelligence and Storytelling

There are two very exciting events coming up shortly that offer both insights and practicality to the the business of relatedness and sensemaking.

The next Value Network Cluster -- which I have to miss, it being 3,000 miles away -- is a Collective Intelligence Network Summit hosted at Pepperdine University in Los Angeles. This event provides a terrific line-up of speakers, including Stephen Buckley from MIT's Center for Collective Intelligence, Harald Katzmair from FAS.research (which has some awesome tools for network analysis), LaVeta Gibbs of Cisco, who is brining value network thinking into Cisco's customer service operations, and Jeanne Holm from Nasa's jet propulsion laboratory. This is one I'm really sad to miss.

Closing to home, Shawn Callahan of anecdote will be giving full-day workshops on Narrative Techniques for Business in Boston on March 29. I'm looking forward to seeing Shawn again. He is a Cynefin (aka Cognitive Edge) practitioner who has been applying the Cynefin narrative and sensemaking techniques in the anedcote consulting practice in Australia.

I hope many Boston/East Coast colleagues will be able to attend the narrative training. If you sign up, tell them you read about it in my blog.

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patti anklam. How to make networks work.

Find me person-to-person !

KMWorld 2008 September 23-25, San Jose, CA. I'll be doing a session on Net Work and moderating a day with KM thought leaders.

links: network analysis

My ONA Page

Rob Cross
Bruce Hoppe
Valdis Krebs
INSNA
ONA-prac. The online community for learners and practitioners in the emerging field of Organizational Network Analysis.

links: blogroll

21st Century Organization
Anecdote
Bill Ives
Dave Snowden
David Gurteen
Denham Grey
Jack Vinson
Patrick Lambe
Ross Dawson